In order for AMP to setup services on a device, AMP will first need canopy installed on the device to gain remote access.

Canopy Setup For Non AMP Provisioned Devices

Nasor Clough

Konny Ho

Aben Ricks

AMP Clarity

Use this guide to help your site get off the ground on AMP

Clarity Quick Start

This guide outlines the steps to efficiently add a new vehicle to a customer’s account using AMP Clarity.

Adding a New Vehicle

Membership Migration via AMP Clarity: Step-by-Step Guide

Migrating a Customer

Selling a Membership via AMP Clarity: Step-by-Step Guide

Selling/Updating a Membership

Selling a membership through AMP Clarity.

Selling a Retail Wash

How to use the session manager on your tablets.

Getting to Know the Session Manager

How to Reset Clarity Devices

What to do when a vehicle's plate is scanned incorrectly by the LPR

Fixing Incorrect Scans in Session Management

How to close lanes while avoiding gate malfunctions in the remaining open lane.

"I've closed off a lane, but we're seeing system issues."

Maintaining Operations During Network Issues - Clarity Sites

From time to time, you may encounter situations where gates are not functioning properly or as expected. This article outlines some of the most common gate issues and provides steps…

Common Gate Issues and How to Troubleshoot Them

Steps on how to determine and resolve issues with the Cash King

Troubleshooting the Cash King

In this article, we will walk through how to retrieve the actual IP address of a gate, especially in situations where the first IP address displayed on the gate screen…

How to Locate a Gate’s IP Address

Troubleshooting when the gate opens for a customer automatically, but doesn't move to the queue.

Vehicles Pass Through Gate, But Don't Appear in Queue

Clarity Troubleshooting

Managing Customers Information

How to replace the idle splash screen on a Verifone UX700 from the Stripe Dashboard.

Changing the default splash screen image on a UX700

An email alert is sent when a code bucket's remaining wash code quantity drops to 10% or less of its "Typical Batch Size."

Low Wash Code Alert — How the Threshold Works

Matt Harris

Thor

User Guides

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