How to Reset Clarity Devices

How to close lanes while avoiding gate malfunctions in the remaining open lane.

"I've closed off a lane, but we're seeing system issues."

Maintaining Operations During Network Issues - Clarity Sites

Troubleshooting when the gate opens for a customer automatically, but doesn't move to the queue.

Vehicles Pass Through Gate, But Don't Appear in Queue

From time to time, you may encounter situations where gates are not functioning properly or as expected. This article outlines some of the most common gate issues and provides steps…

Common Gate Issues and How to Troubleshoot Them

Steps on how to determine and resolve issues with the Cash King

Troubleshooting the Cash King

In this article, we will walk through how to retrieve the actual IP address of a gate, especially in situations where the first IP address displayed on the gate screen…

How to Locate a Gate’s IP Address

Aben Ricks

Konny Ho

Clarity Troubleshooting

Find answers and get help from Intercom Support and Community Experts

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