New Features
Attendant PIN Authentication
Streamline the attendant login process with secure PIN-based authentication. Attendant users can now quickly access Attendant Mode using a simple PIN instead of typing usernames and passwords. Perfect for busy operations where speed matters and devices get passed between multiple staff members throughout the day.
1. What's New
Quick PIN Login - Attendants get system-generated PINs for instant access to Attendant Mode. No more typing usernames and passwords - just enter your PIN and get to work.
Easy User Switching - Built-in user switching lets attendants pass devices between shifts seamlessly. New attendant enters their PIN and they're logged in while the previous user is logged out automatically.
Secure PIN Management - PINs are encrypted and stored securely. Forgot PIN functionality lets attendants retrieve or reset their PIN via email without compromising security.
2. How It Works
Enable PIN Login: Turn on PIN authentication in Portal > App Configurations > Attendant Mode PIN length is fixed to 6 digits.
Automatic PIN Generation: When attendants next log in with username/password, they automatically get a secure PIN for future logins
Quick Access: Attendants use the "Attendant Login" option (available only on tablet devices geofenced at a location) and enter their PIN to jump straight into Attendant Mode
Attendant Mode Only: PIN logins restrict access to Attendant Mode features only - staff must use username/password login to access the end user customer app
Easy Switching: The user switch icon in Attendant Mode lets staff swap users instantly by entering their PIN
Email Template Management in Admin Portal
Bring professional email design directly into your portal with a powerful visual editor. Create and customize beautiful email templates for system notifications and customer journeys without needing technical expertise or waiting for support.
1. What's New
Visual Email Builder - Built-in drag-and-drop editor lets you design professional emails using pre-built components, images, and text blocks. Real-time preview shows exactly how your emails will look to customers.
Complete Template Management - Full control over all email templates including system notifications (gift cards, prepaid washes and plans, linked account added etc.) and customer journey emails. Edit existing templates or create new ones from scratch.
Smart Variable System - Variables automatically populate with customer data when emails are sent. The editor shows available variables for each template type, so you know exactly what personalization options you have.
Professional Design Tools - Upload and manage images, customize colors and fonts to match your brand, and use responsive design components that look great on all devices.
2. How It Works
Access Templates: Navigate to Portal > Marketing > Emails to see all your email templates organized by type and category. Categories help you organize templates internally and can be customized through Portal > Dynamic Dropdowns if you want to create your own organizational system
Edit with Visual Builder: Click any template to open the drag-and-drop editor with pre-built components like text blocks, images, buttons, and layouts. Make changes and see results instantly in the real-time preview
Add Dynamic Content: Insert variables from the dropdown menu based on your selected template type - customer names for welcome emails, subscription details for billing messages, etc. All templates also include the unsubscribe URL link for compliance
Set Consent Level: Choose Marketing, Account, or System Emails to properly categorize your template for unsubscribe management and ensure compliance with email regulations
Save and Deploy: Templates updates are immediately available for system emails and use in customer journeys once saved
Clarity Kiosk Automatic Open and Close
Automate kiosk operations for Clarity kiosks with scheduled opening and closing times. Set different hours for each day of the week and let the system handle kiosk availability automatically, reducing manual oversight while ensuring customers know when service is available. Perfect for locations with consistent operating hours that want to streamline daily operations while maintaining the flexibility to handle exceptions when needed.
1. What's New
Automated Daily Scheduling Set specific open and close times for each day of the week. Configure different schedules for weekdays and weekends, or customize each day individually based on your operation needs.
Location-Level Control Manage automation settings at the location level with all kiosks following the same schedule automatically. Perfect for multi-kiosk locations that need consistent operating hours.
Wash Redemption Controls Choose whether customers can redeem remote washes during closed hours. Maintain service flexibility while controlling when new purchases can be made.
Clear Customer Communication When kiosks are closed, customers see clear messaging on the kiosk screen and in the mobile app (for remote wash locations) indicating the location is currently closed and when service will resume. No confusion about availability.
Flexible Override Options Individual kiosks can override location automation when needed. Handle maintenance, special events, or temporary closures without changing your entire location schedule.
2. How It Works
Set Location Schedule: Navigate to Portal > Locations > [Your Location] > Automation tab and configure opening/closing times for each day of the week
Enable Automation: Turn on "Automatically Open/Close Kiosks" to activate scheduled operations for all kiosks at the location
Configure Time zone: Set your location's time zone to ensure schedules run at the correct local times
Override When Needed: Use the "Override Location Open/Close Automation" option on individual kiosks to manually control specific units
Accept Cash at Clarity Kiosks
Clarity kiosks can now be outfitted with our bill recycler hardware and can be configured to accept cash payments alongside credit card transactions. The system includes smart cash handling that automatically calculates change and manages exact change scenarios when sufficient bills aren't available. Transaction cancellation is available at any point with automatic bill return, complete with loading indicators to show processing status. This enhancement expands payment flexibility while maintaining the streamlined Clarity kiosk experience customers expect.
1. What's New
Clarity tunnel kiosks are now available for purchase with a built-in recycler allowing for the acceptance of cash at lanes with the "Cash King" kiosk
2. How It Works
Enable Cash Acceptance: Configure individual kiosks in Portal > Hardware > Kiosks with "Accepts Cash" checkbox for units with bill acceptor hardware
Customer Payment Selection: After checkout, customers see payment method selection screen with cash and card options
Cash Collection: Insert Cash screen shows total due, amount received, and balance due in real-time as $1, $5, $10, and $20 bills are inserted (coins not accepted)
Change Handling: System automatically dispenses change when payment exceeds total, or prompts for exact change when unable to make change
Transaction Completion: Processing indicators guide customers through payment completion with success confirmation
Requires hardware purchase.
FEATURE ENHANCEMENTS
Printed Receipts in Attendant mode and Clarity Kiosks
Physical receipt printing alongside existing text message receipt options is now available. Customers can choose between printed receipts, text receipts, or no receipt, providing flexible documentation options for all transaction types including washes, products, gift cards, and wash books. Configuration options allow operators to control which receipt methods are available at kiosks and in Attendant Mode based on their hardware setup and preferences.
1. How It Works
Configure Receipt Options: Set up text and/or print receipt availability in Portal > Kiosk Groups for tunnel kiosks, and enable printed receipts in Portal > App Configs > Attendant Mode
Kiosk Receipt Selection: After completing transactions, customers see a modal with available receipt options (text, print, or none) based on configuration
Attendant Mode Integration: Success modals for product, gift card, wash book, and wash sales include print receipt options when enabled
Flexible Timing: Configure auto-dismiss timing for kiosk receipt prompts or let customers choose at their own pace
Requires hardware purchase. An AirPrint-compatible thermal printer is recommended.
Product Sales History
Operators can now analyze product performance across locations, view individual transaction details, and track sales metrics through an intuitive filtering system that provides insights into which products sell best, peak sales periods, and attendant performance. The enhancement includes a complete sales history interface with transaction-level detail pages, making it easy to handle customer inquiries, track inventory movement, and make data-driven decisions about product offerings. Filter options for products, locations, categories, and date ranges provide the flexibility needed for thorough sales analysis and reporting.
1. How It Works
Access Sales Data: Navigate to Portal > Locations & Washes > Products and click the new "Sales History" tab to view transaction data
Filter and Search: Use date ranges (defaults to last 7 days), product filters, location filters, and search functionality to narrow results by transaction ID, product name, SKU, location, or attendant
View Key Metrics: Dashboard displays unique transaction count, total line items, quantity sold, and total revenue for your filtered results
Analyze Transaction Details: Click any transaction ID to see detailed transaction information including line items, pricing, attendant, and location data
Embedded Sigma Reports
Enterprise-level analytics are now right at your fingertips within the AMP Admin Portal. Get the insights you need to make smarter business decisions with professional reporting tools that cover everything from financials and operations to marketing and customer trends. The Dashboard, Sigma Reports, and Power BI reports are all moved under the Data & Analytics menu item. We are actively working to move all reporting to Sigma, and in future releases, there will be a new Sigma based dashboard, and the Power BI reports will be migrated to Sigma as well.
1. How It Works
Find Your Reports Fast: Head to Portal > Data & Analytics > Reports and see everything organized by category - only the reports configured for a user's role will show up.
Dive Into Your Data: Click any report and boom - you're in the full Sigma experience with live data, interactive charts, and the ability to drill down into exactly what you want to see.
Control Who Sees What: Use the Permissions tab to decide which team members can access which reports - keep sensitive info secure while giving everyone what they need to do their job.
Make Reports Your Own: Add descriptions, pick categories, and upload images so your team can quickly find the right analytics without any confusion.
You'll have access to both the AMP Platform Reports as well as any custom reports developed specifically for your organization.
Sigma reports also support exporting via download and email as well as report scheduling to easily manage recurring distribution of reports to your team.
Legacy Member Cancellation
Cancel legacy memberships directly from the AMP Portal. Handle legacy membership cancellations with the same ease and control you have with your current AMP memberships. This streamlined cancellation process works with legacy memberships that have AMP Stripe subscriptions, letting you manage member requests quickly while maintaining proper end-of-period cancellation to protect revenue and customer relationships.
1. How It Works
Find Legacy Members Fast: Navigate to Portal > Users & Accounts > Legacy Members where the Actions column is now conveniently positioned on the left side for quick access.
Cancel with Confidence: Click "Cancel Legacy Membership" from either the triple-dot menu in the list or the button on the member's detail form - only available for eligible legacy memberships with AMP Stripe subscriptions.
End-of-Period Protection: Confirmed cancellations are processed at the end of the current billing period, ensuring customers get the full value of their paid membership while stopping future charges.
Sales Channel Configuration
Sales channel configuration puts you in complete control of where your wash types and add-ons are sold. Want to offer certain premium services only through attendants? Or keep specific add-ons exclusive to mobile app users? Now you can customize exactly which sales channels offer which products, giving you the flexibility to create targeted customer experiences and control your service offerings. Perfect for managing premium services, seasonal offerings, or creating exclusive experiences that drive customers to your preferred sales channels.
1. How It Works
Configure Products: Navigate to Portal > Locations & Washes > Wash Types or Add-ons and select which sales channels can offer each product - choose from Mobile App, Kiosk, Attendant Mode, or All.
Smart Defaults: All wash types and add-ons default to "All" channels, so your existing offerings continue working seamlessly while you customize specific products as needed.
Channel-Specific Filtering: Customers and staff only see the wash types and add-ons you've configured for their specific sales channel - no confusion, no mistakes, just the right options at the right time
OTHER ENHANCEMENTS
Member-Only Lane Configuration Configure lanes to allow members through automatically while directing non-members to alternate options. Ideal for sites wanting dedicated member lanes or operating without kiosks, giving better traffic control and member priority.
Void Gift Cards in Portal Admins can now void unredeemed gift cards directly in the portal. This zeros the balance, deactivates the card, and logs the action for a clear audit trail.
Retention Bot Configuration A new setting lets you enable the retention bot even when in-app cancellation is turned off. By default, customers with cancellation disabled will go straight to contact support, but you can opt in to show retention offers while still preventing cancellation without contacting support.
Bugs and Other Fixes
Towels and Air Fresheners have been added as options to the Services dropdown input on the Locations edit form.
Added "Not Cancelled" as an option in the cancelation status filter in the Legacy Members table in Portal.
Added the ability to manually enter a wash code to the scan code flow in Attendant Mode.
Updated the User information page in the Mobile App first time login flow to automatically pull in the user's name, phone number and zip code when available.
We are now capturing LP data for guest transactions at Clarity sites using LPR and exposing it in the all transactions table.
Updated Location dropdowns to use Internal Name instead of Name in the following areas
All Transactions Page
Products Form
Kiosk Transactions Page
New Filters added to the Wash Types list view
Category Filter dropdown
Service Type Filter dropdown
Cleaning Category Filter dropdown
Fixed a bug where the Attendant scorecard displayed "NULL" for attendants without names – the scorecard now shows their email address instead.
Fixed a bug that caused disabled add on combinations to show in the mobile app for Fleet Pay Per Wash users
Fixed a bug that caused rich text in the mobile app to ignore formatting and line breaks
Fixed a bug that caused the Applied Coupon Name variable to not pull through in sign up emails correctly