1. NEW FEATURE – Clarity Bulk Wash Code Generation
We're excited to announce the release of our new Wash Code Batches feature, designed to streamline the creation and management of wash codes in bulk. This powerful addition to our platform allows you to generate and track promotional wash codes for your marketing campaigns and opens a new way to leverage fleets. Currently available for AMP Clarity sites, support for Non-Clarity Sites coming in an upcoming maintenance release.
a. Overview
Generate Wash Codes in Bulk
Create up to 5,000 unique wash codes in a single batch
Customize code length between 6-16 characters
Set optional expiration dates for time-limited promotions
Associate codes with specific wash types
Upload Your Own Codes
Bring your own codes using our convenient CSV template
Set individual expiration dates for each code as needed
Our system automatically checks for duplicates to ensure all codes are unique
Associate Codes with Fleet Accounts
Optionally link wash code batches to specific Pay Per Wash fleet accounts
Codes will be added to the invoice or charged immediately to the associated account upon redemption based on the configurations for that fleet
Comprehensive Tracking and Management
Monitor redemption status for every code in your batch
Track who redeemed each code and when
Search and filter codes by status, redemption date, and more
Download complete code lists to CSV for external distribution
b. How It Works
Navigate to Marketing > Wash Code Batches
Click "New Batch" to create a batch of wash codes
Choose to generate new codes or upload your own
Set your preferences for wash type, code length, and optional expiration date
Create your batch, download, transform to a bar or QR format and distribute
Monitor codes as needed
Wash codes can be redeemed at your Clarity kiosks or through Attendant Mode, providing flexibility for your customers.
2. NEW FEATURE – Interior Services
Manage interior cleaning services at your car wash locations through AMP Clarity. This comprehensive solution allows you to offer a superior customer experience while efficiently managing your interior cleaning operations.
a. Overview
Location Configuration
New "Offers Interior Service" option for locations providing interior cleaning
Interior Cleaning service type added to location service offerings
Configure interior-specific wash types to sell as standalone services or make available under your desired membership levels
Interior Service Queue Management
Dedicated Interior Services queue in Attendant Mode
Real-time monitoring of vehicles in different stages of interior service
Intuitive visual organization of vehicles in Pending, Loading Belt, In Progress, and Completed status
Track first-time interior service customers and returning customers
Manage interior service removals with reason tracking via Attendant Mode
Loading Station Enhancements
New Interior Service loading station type for managing conveyor lanes
Associate loading stations with specific lanes for more efficient operations
Manage included interior service add-ons
Enable/disable specific pieces of the interior service based on customer preferences
Handle case of user showing up in the conveyer with unpaid interior services
Member & Retail Customer Upsell Opportunities
Offer interior service upgrades to members with exterior-only plans
Prompt retail customers to add interior services to their wash
Customizable prompts and images for cleaning category selection
Flexible configuration options for member upsell settings
b. How It Works
Configure your location to offer interior services
Set up interior-specific wash types and loading stations
Customize customer experience using dynamic text and brand images
Monitor and manage the interior queue through Attendant Mode
Track interior service completion and customer throughput
When customers purchase washes that include interior services (or add interior services as an upgrade), they'll automatically enter the interior service queue after completing their exterior wash, creating a seamless customer experience.
c. Note: If you are not leveraging the full interior services feature using AMP Clarity you can still set locations to offer interior services using the services input on the location, set interior wash types and leverage dynamic text and brand image assets to customize your mobile app flows around wash type selection for interior and exterior washes.
3. FEATURE ENHANCEMENT – Wash type images by price group
Wash type images can now be configured at the price group level, providing enhanced customization of your wash menu visuals across different locations and customer segments. This feature allows you to maintain consistent branding while tailoring visual presentations to specific price groups.
a. Overview
Upload and manage wash type images at the price group level
Our system automatically displays price group-specific images when available and seamlessly falls back to the wash type image set for the mobile app end user, kiosk or attendant mode when price group image is not set
b. How it works
Navigate to Portal > Locations & Washes > Wash Types > Edit Wash Type
The Images tab now contains two sub-tabs:
Default Images - Set standard images that apply across all price groups for Kiosks, Attendant Mode and Mobile App users
Price Group Images - Create customized images for specific price groups, when set, these images override the default image
To configure price group-specific images:
Select the Price Group Images tab
Use the dropdown to select the target price group
Upload custom images for any of the four image types
Leave any image types blank to automatically use the default images
When the wash type is displayed:
The system checks if a custom image exists for the location's price group
If a price group-specific image is found, it's displayed
If no custom image exists, the system automatically displays the default image for the device type
4. FEATURE ENHANCEMENTS
Restrict lookup of primary employee accounts and Guest account email addresses via Attendant Mode. The primary employee account and guest account email addresses are now filtered out of Attendant Mode user lookup results to prevent accidental editing of those accounts.
Ability to refresh integrations for fleet PPW vehicles. A refresh integrations option has been added to the vehicle triple dot menu in the fleet edit form, vehicles tab allowing for manual refresh to pull in the latest updates from the integration.
Ability to remove an RFID from a vehicle via the portal integrations form. The integrations form found in the vehicles tab of the user form in the portal has been updated to allow an RFID to be removed from a user as needed to give CSR and Admin users the ability to make this update as needed.
Ability to update the text color used on Clarity Display kiosks. An input allowing you to set the text color for display kiosks can now be found on the Kiosk Group edit form when Kiosk Type = Display.
Updated Image Map configuration to allow for a definition of an image map specifically for washes that do not support attachments. When a Kiosk group is set to use image maps you will now see options to define image maps for wash selections with and without attachments. The relevant option will be shown to a user navigating through the Kiosk flow based on their selection on the have attachments screen.
3. Bugs and Other Fixes
Fixed an issue that caused rich text dynamic text values to show as empty space in the mobile UI when not in use.
Fixed an issue that caused terms and conditions acknowledgement to not be shown to users migrating a legacy plan through the mobile app
Updated the Portal favicon to use the new AMP logo!
Updated error handling shown to customers when there is a payment issue with their saved card and to Attendant users when there is an error with a user's card while using tap to pay to be more informative and user friendly