In addition to the following new features and feature enhancements, our team has been busy working on back-end performance improvements and laying the groundwork for a couple of exciting new features coming in early 2025!
1. NEW FEATURE – Update RFIDs in portal
CSR and Admin users are now able to add or edit RFID numbers in the portal. The User and Fleet edit forms have been updated to allow for adding a new Integration/RFID or updating an existing RFID number.
Adding a new RFID:
Navigate to the User edit form > Accounts tab > Vehicles tab OR to the Fleet edit form > Vehicles tab.
In the triple-dot Actions menu on the left of each vehicle row, an “Add/Edit RFID” button can be found for vehicles with an active subscription. This opens the integration detail form seen in the first screenshot below.
The integration detail form can also be accessed via the Integrations icon on the right of each vehicle row in cases where the vehicle already has an integration.
To add a new RFID/Integration, select the “Add New” button, fill out the required fields, and save.
A list of available integrations will be shown. For clarity, the integration’s linked Location has been added as a prefix to help select the correct option. Note that there may be multiple locations that share an integration.
Integrations already linked to a vehicle will be disabled/grayed out.
Editing an RFID:
To edit an RFID number for an existing integration, follow the above flow for accessing the Integrations modal for the vehicle. Then select the edit icon on the far left of the vehicle row and update the RFID number as desired. Note, the integration dropdown cannot be changed in this case.
2. FEATURE ENHANCMENT – Ability to disable sales by type at the location level
To help give you more flexibility when onboarding or offboarding locations, we have added
configuration flags on the location form that allow you control which type of sales are available at a
given location.The following sales types can be turned on or off:
Membership Sales
Retail Sales
Gift Card Sales
Prepaid wash and prepaid plan sales
All sales will be turned on by default for existing locations or when adding a new location.
When a given sales type is disabled at a location, a message screen will appear to notify the end user that they are unable to complete the selected action at their current location in the mobile app. The following two new dynamic assets have been added and can be used to customize the screen shown:
Brand Image: SalesDisabled
Dynamic Text: SALES_DISABLED_MESSAGE
3. FEATURE ENHANCEMENT - Added integration with Google Analytics
Google Analytics accounts can now be linked to your car wash’s mobile app!
The following items are being logged:
Logins - OS data is also captured (Apple vs. Android)
Active Users by location - based on device geolocation
App installs – Google Analytics can be configured to pull in extra data if the app install was initiated via an ad
Signups – first-time users creating an AMP app account
Screen views - including the screen that was viewed and engagement time
In-app purchases - Washes, Subscriptions, Gift Cards, Prepaid Washes, and Prepaid Plans
Additionally, country, city, language, and device type are collected automatically and can be correlated with any events logged.
The above information will be tracked in Google Analytics starting with this release; historical data not tracked.
To set up this integration, we will add your team’s Google Analytics email accounts to existing Google Firebase projects. Please reach out to the AMP team to get this access set up.
4. Other Enhancements
Added detail on RFID integration errors to Attendant Mode. When an RFID integration error is present on a vehicle, attendant users will now have the option to view a detail screen that highlights the error.
This screen can be configured with a new piece of dynamic text to provide instructions on how to proceed or report the error.
Dynamic Text: AM_INTEGRATION_ERROR_INFO_TEXT
Updated Attendant Mode - AVD Mode to include a License plate “Quick Fix” flow. A new edit option has been added to the AVD vehicle detail screen (highlighted in green below). The new edit option allows you to quickly edit the license plate for the vehicle manually or using a camera scan. The full customer/vehicle/account edit flow can still be accessed through the edit icon seen in the customer information card below (highlighted in red):
Added a configuration to hide the “Need Assistance” button in Attendant Mode. A new configuration has been added to allow you to show/hide the “Need Assistance” button in AM flows. The “Show need assistance button” input will default to true (checked) but can be turned off as desired.
5. Bugs and Other Fixes
Fixed a bug that caused an infinite load error when attempting to view the Portal user edit form for a deleted customer.
Fixed a bug that caused the back arrow icon to be hidden in some instances for flows accessed via the More menu.
Added validation to the Portal legacy member uploader form to ensure that RFIDs can not be saved with a prefixed or suffixed empty space.
Fixed a bug caused an error to be thrown when attempting to create a location with an integration.
Optimized the Employee Uploader to reduce the amount of time it takes to upload and create large batches of employees.
Fixed a bug that resulted in a mismatch of upsell plans in Attendant Mode based on Attendant Mode location spoofing.