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AMP Release Notes 2/21/2024

M
Written by Matt Harris
Updated over 3 months ago

1. NEW FEATURE – Ability to add coupons to subscriptions through Portal

  • Coupons can now be applied to active subscriptions in the AMP portal, eliminating the need
    to access Stripe to take this action.

  • A new Apply Coupon button can be found in the Accounts section of the User Form.
    ​

    • Charge per user account approach, on the Overview tab to the right of the Pause
      and Modify action buttons

    • Charge per vehicle accounts, navigate to the Vehicles tab and click on the action
      menu item (triple ellipses)

  • All coupons that are eligible to be applied to a subscription will be shown in the coupon
    dropdown. Once the coupon is selected, all promo codes under that coupon will populate in
    the Promo Code dropdown.

  • Please note the following:
    ​

    • Device restrictions cannot be enforced with coupons applied via the porta;

    • Only one coupon can be applied to a subscription at a given time

    • If a subscription has an existing coupon, a coupon cannot be applied via the portal

  • A View Coupon button that opens a modal with the details of the applied coupon will be
    visible in the User Form for any subscriptions with applied coupons.

2. NEW FEATURE – Wash Expiration

  • Expiration dates can now be configured for prepaid wash packages, pre-purchased washes,
    and loyalty reward washes.

  • To set expiration dates, navigate to the General Configuration form and scroll to the “Saved
    Wash Expiration” sub-section (screenshot below).

  • Once an expiration interval has been configured, app users will see the expiration date for
    their prepaid wash package and pre-purchased washes at checkout.
    ​

    • NOTE: expiration dates will not be retroactively applied to washes purchased before
      the expiration periods are set. Please reach out to the Customer Success team to
      discuss a retroactive application, as needed.

  • App users can see upcoming and historical expiration dates in the following areas:
    ​

    • The expiration dates for redeemed prepaid wash packages and loyalty reward
      washes can be found in the prepaid wash screen’s history tab.

    • Expiration dates for pre-purchased washes (aka remote washes) can be found on the
      wash’s info tile on the wash screen.

  • Portal users can see expiration dates in the following areas:
    ​

    • User form, Remote Wash table

    • User form, Prepaid Wash History table

    • Prepaid Wash Page, Promotion Purchase History table

  • Customer journeys can be set up to send reminder emails to users ahead of wash expiration
    dates. Please reach out to [email protected] for more information.
    ​
    ​

3. Feature Improvements

  • Focus on Promotions and Loading Codes on the Prepaid Wash Screen – adjusted the prepaid
    wash screen so that the Promotions are listed first and history is the secondary tab that
    users can navigate to, as needed.

  • Improved audit trail around credit adjustments in the Portal. Required reason and comment
    fields have been added to the credit adjustment form. The reason field options can be
    customized by the AMP team upon request. Please reach out to
    ​[email protected]

  • Expanded marketing capabilities with Page builder popup. Text popups have been revamped
    and renamed. Now called Page builder popups they allow a configurable action button in
    addition to the existing image and text options. The following button options are now
    available:
    ​

    • In app redirect

    • Subscription promotion

    • URL

    • Wash promotion

  • Ability to set a billing date anchor on fleet account creation. The Recurring billing date can
    now be configured on fleet account creation, giving your fleet team the option to choose a
    date that works best for their client.

  • Customer journeys have been expanded to include the following new evaluations.
    ​

    • Ability to determine if a user has reached a customer journey step before and how
      many times within a given period

    • Subscription paused evaluation

    • Subscription term length evaluation

    • Dynamic wait periods relative to activity dates

To learn more please reach out to [email protected]
​
​4. Other Enhancements

  • Improved input validation around license plates – License plate inputs are now restricted to
    a minimum of 4 and a maximum of 10 characters (DRB requires a minimum of 4 license plate
    characters).

  • Removed Coming Soon locations from the remote wash purchase flow.

  • Added the “Wallet” screen as a main menu item option

  • Added new External API Endpoints
    ​

5. Bug Fixes

  • Fixed a bug that caused some users created by the new fleet form to have multiple user
    roles visible in the roles and access section of the user form in portal.

  • Fixed a bug that caused the “Need Assistance?” hyperlink on some devices not to produce
    the Need Assistance tray or single choice item.

  • Fixed a bug where push notifications/messages that applied the birthday filter were sent to
    all users, not only users within a given birthday month.

  • Fixed a bug that caused the users RFID number to be missing from the Users table in portal
    when the user did not have a license plate.

  • Fixed a bug where RFIDs with a “+” were not properly returning results in the portal (if the
    “+” was left out results would surface).

  • Fixed a bug that caused the incorrect location to be selected in the location lookup screen
    on zip code search.

  • Fixed a bug that caused the garage menu option not to show up as a more menu item.

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